Los momentos de la verdad: diez reglas para dar un buen servicio (Registro nro. 8930)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00411ngm a22001577a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20170301113731.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160216b xxu||||| |||| 00| 0 spa d |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | spa |
| 082 ## - CLASIFICACIÓN | |
| Clasificación | 79 DVD |
| 245 ## - TÍTULO | |
| Title | Los momentos de la verdad: diez reglas para dar un buen servicio |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Year of publication | 1986 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 30 minutos |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | SERVICIO AL CLIENTE |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | CALIDAD DEL SERVICIO |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | DVD |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Accession Number | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Departamento de Biblioteca y Documentación Alfonso Chase Brenes | Departamento de Biblioteca y Documentación Alfonso Chase Brenes | 01/03/2017 | 79 DVD | 79ADVD | 01/03/2017 | 01/03/2017 | DVD | |||||
| Departamento de Biblioteca y Documentación Alfonso Chase Brenes | Departamento de Biblioteca y Documentación Alfonso Chase Brenes | 01/03/2017 | 79 DVD | 79BDVD | 01/03/2017 | 01/03/2017 | DVD |